insertion of IUD

Abbi
Hello ladies. 
So this was my second time my provider tries to insert my IUD, and it was unsuccessful since she said my cervix was curved which I don't quite understand but it was a bad experience I just need motivation to go back and try again. This time they prescribed me some medication to soften my cervix. But has anyone had unsuccessful IUD experience they would like to share. I literally cried because of the pain and the fact that it didn't insert. 😞