Diva cup pain?

A

Let me start off with this is not my first cup. I have been using them for years. This is my second diva cup and I have had this one several months now. I cannot wear the cup at all currently due to the pain. If I remove it the pain goes away after a few hours. It's inserted correctly im 100% sure. Does anyone have ANY idea of what is going on and how I can fix it? I went through this before when I used tampons and that was how I ended up using cups to begin with. I am DESPERATE to fix this and will be absolutely devastated if my only option is pads. Please help me.