worth to drive an hour away?

I been thinking of which hospital I should have my appointments there is one 10 mins away from me and it's a brand new hospital but, the medical staff aren't great at all. My sister had her obgyn there and she almost died she developed sepsis (blood infection) and a hematoma when at stay and they ignored her until one staff member spoke up. I don't really feel comfortable. The other one is an hour away and has amazing ratings and the staffs are great. what should I do?