Ear piercing?

So I only have regular ear piercings, but my friend got her helix done (I think that's what it's called it on the top of her ear by the side) and I instantly fell in love with it. And I'm just curious if anyone had it done. How much did it hurt, where would you get it done, what does the hole look like when you take the piercing out? Any info would be great!

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