Iud insertion

Has anyone here had a failed iud insertion? Unforunately i had one yesterday, i had a transvaginal ultrasound the week before to make sure everything was good before getting an iud. Got my results back saying everything was normal so i proceeded to get an iud placed. After almost 7 minutes the obgyn says she couldnt get it through my cervix mind you she gave me nothing to soften or numb my cervix. I think she didnt know what she was doing to be honest. And im very upset because i went through that pain for nothing 😡