Should my boyfriend offer to let me use his washing machine

I have been complaining about using the washers and dryers at my apartment complex. My boyfriend has a washer and dryers at his. I’m suppose to go there later tonight. I’ve been texting him complaining about how I’m frustrated that the washers don’t get my clothes clean. He’s basically ignoring my complaints. Should I be upset that he isn’t offering to help me out? Or at least isn’t being more empathetic about my frustration?