Hi ladies pls help educate me better.

For years I was shaving but I hated how my skin looked, when I shaved I never had “smooth” legs, you can still feel hair and I always got razor bumps so I finally turned to waxing. I’ve went twice now, yesterday was my second session and I still feel hair, she explained it’s because my hair is going through cycles and “If” I have ingrown hairs.. so you can see hair and feel it. The first time after like a week or two I couldn’t show my legs because she said not to shave so I stuck it out and waited till my next appointment. This time is looks worse, as in you can see much hair but she said it’s cause some of my hairs are short so it didn’t stick to the wax. Is this normal?? I just feel like I’m wasting my money when it’s defeating the purpose of showing my legs. Is this just the process? If so when does it get better? I’ve been considering laser hair, can you share your experience? Thank you