OB office Dilemma

So I LOVE my doctor. I saw her for most of my first pregnancy and she delivered my son. While she has still been great, her nurses are dropping the ball left and right this time. First, I called and left a message for them to see if I could come in sooner to get blood work drawn since I just had my 3rd miscarriage and I wanted to get my thyroid checked becuase I was hypo last time and that's something that needs to be taken care of ASAP during pregnancy. They called me back after hours on a Friday and didn't leave a message. I missed the call while I was putting my son down for a nap and couldn't call them back. Then at my appointment I was sitting in the room for 50 minutes without even having a nurse come check my blood pressure and weight becuase they "didn't see me come in on the computer" even though the ultrasound tech asked them what room they wanted me in. And I was the third patient that day. I had to go find a nurse myself. Next, they did my blood work that AM, last Thursday, and said they would call me by Monday with results. Never got the call, called them today and she goes "has anyone called you yet?" No! That's why I'm calling you. My thyroid is raised, so I need levo, and I had to tell them they need to check it monthly, they didn't offer. That's something that needs to be monitored regularly during pregnancy. The thyroid issue is why I changed to this office with my son becuase the previous office refused to put me on meds for hypothyroid. They also said I have a UTI, which I have zero symptoms for so I never would have guessed. You guys, they let me go for a full week (at least) with no antibiotics, that can turn into a kidney infection so fast (prior experience with that). I'm SO DISAPPOINTED in the nurses lack of communication with fairly important things. I'm thinking about switching practices, I would also be delivering at a different hospital but I love my doctor, none of this is her fault. But I feel like even if I talk to her about what has happened its not going to change. What would you do?