Hospital has got no record of fiancée's semen analysis!!!

Leigh • Hi im leigh 27 years old, I’ve been with my husband 11 years, been married since 7-09-17! Been trying to actively concieve for 8 years! I have pcos and factor v leiden homozygous. One failed cycle of ivf icsi 💉 😔😩🥺😭
My partner did a semen analysis and we took it to the lab and filled out paper work to go with it and handed it in, but there's no record of it! Really lost as what to do as my fiancee and I are now worried where it could be!