Hair changes?

Sabrina
So I work at Sally's beauty supply currently and I've heard some horror stories from hair stylists and ppl that come in to get things for there clients, and I'm jw if anyone has any stories backing up these 'drastic' hair changes? Cuz I'm get in freaked out now n feel like every hair that comes off my head when I wash my hair is to much or I may just be paranoid Lolz but expirences n stories would be very much appreciated!!😳