menstrual cup

A couple of weeks ago; I used a Diva cup for the first and I was having issues with it. I read the instructions and followed them to a tee but it took me 45 minutes to insert the cup and when I had to take it out it took me 30 minutes and my lovely boyfriend to help me get the cup out. Is this normal for first time use or is it just me? Side note: I usually use pads and it takes me a while (and a couple of tries) to properly insert a tampon. Is that why I had such a hard time with the cup?