UPDATE: I took the pump back and showed them where the box had been opened and explained to them that pumps shouldn't be returned and especially not restocked. They told me they didn't know how it got back on the shelf and that they aren't suppose to accept returns on any baby items. I got a new unopened pump now so all is well. I'm just still in shock that it ended back up on the shelf I mean putting a breast pump back up on the shelf is like trying to sell an opened box of condoms.