Hair loss!!! 😱

So over the last 2 years my hair has been falling at a very high and unusual rate. I used to have a huge amount of hair, but now I've got less than half of what I used to have and I don't get why. I've been taking B-12 along with other vitamins and a shampoo to prevent hair loss, with other treatments, for a couple of months now, but it won't stop and I'm getting very worried. My parents refuse to take me to the doctor. I'm about to be 17, but I'm losing hair like a grandma. Help!!!!!😭🤧