Why do you ask for refunds?

Question

Why do you ask for refunds? I recently asked for one, for a small amount of money (under £100) and it's taken me months. I have no issue with the people and love what they do, but they lied again and again about the service they promised to provide (consultation). It's gotten to the point where I don't care about the issue, or the lies, I just want an apology and resolution. They refused and kept stepping around the problem offering me a consultation with some random person, not the person I requested. I just said that I expected a refund and apology since I obviously wasn't going to get what I paid for. They lied about issuing the refund twice. I'm so done.
 
I personally only ask for refunds if the company has outright lied or made a huge mistake on their part. 
 
I know people who will order something and then send it back, asking for a refund simply because they want the money back to buy something else. 
 
 Why do you ask for refunds? To make the company aware of issues, because of principles (like them outright lying) or because of money?

Answer

Are you super rich? Most people need refunds on stuff they can't keep because they need the money to find something else more suitable. There's nothing wrong with that!

Answer

I guess if I don't like what I bought I'll send it back for a refund. Hate it when certain companies are so sleezy with their customer care. So stupid that you had to go through that unnecessary bs.

Answer

For the money back.
I don't have spare money falling out of my asshole. If I'm not happy with the product I would like my money back so I can find something more suitable for me.

Answer

All of the above, I don't ask for refunds. Ever. So if I do it's because you majorly pissed me off. So all of the above

Answer

Cause it's my money 100, 10 or 1. Every dollar makes a difference.

Answer

Why would you care about $100?

Answer

Usually for the money. I think I remember you saying you were in the U.K., right? I'm not sure if you have an equivalent of the Better Business Bureau where you are, but if so maybe you should report this to them. And if the company has any social media accounts, sometimes companies will respond faster to tweets and Facebook comments because it's public and they care about their reputation.

Answer

I'm too shy and too lazy to ask for refunds.

Like I have a lot of clothes that I don't fit (bought online) that I just never returned 🤷‍♀️

Answer

For me it depends on the situation, like I don't even bother if it is less then $10, $15-20 depends on the item and if I am still there and have an issue, but anything over $20 and i'd probably go back in, like the other day I was at Disney and the little plastic but that holds cards and stuff broke off, so I brought it to the store I got it from and had it replaced because it had only been a week since I bought it, but if I hadn't been there I probably would have just payed for a new one cause it was only like $12, and I mainly will only mention it because I wanted the product, like yeah I care about the money, but like not as much as I care about what I bought

Answer

I only expect refunds for things I have returned. And I only return if there's an issue with the product like it's not what I ordered or broken.

Why do you ask for refunds?

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