I'm getting so frustrated... 😡

I was referred to a doctor by my sister in-law and a coworker knows the doctors personally and highly suggest them. So I don't make this post to long I'm not going into super detail. I've been having issues with one receptionist being rude to me and even hanging up on me. (Mind you I wasn't even rude or talked to her in a mean way. I was being patient and polite). My first and only appointment so far I just needed blood work. I was told it'll take 24-48 hours. Those two day come and go then fast forward through the weekend to today, Monday. I call back and they told me they'll get ahold of me. I'm getting so frustrated and deciding on whether or not of finding a new doctor.