Jack ass woman.

So I work in a museum gift shop and I had a group if women come in and go through the museum. They walked through the entire thing. Then they came down and sat in our lobby on our couch. Well, there is only room for 2 on our couch so the third woman grabbed our only wheelchair and was sitting in it! I was busy and didn't notice till we had an elderly couple come over and ask if he had another one to use because she was using the other one. I asked her to please get out so they could use it because she was just sitting there talking and she said no. Like are you kidding me?! you're that big of a jack ass?! They were sitting there being very rude and talking about me and heckling me so I called the police (my boss told me to) and they came in and forcibly removed them. How freaking rude do you have to be?!