Minty feeling 😭down there

My little sister Abby is. Well ...growing up and my mother keep avoiding the subject Early today Abby came to me saying she had a minty feeling ...down there I asked her what's wrong and she said that she hasn't changed her underwear in 3 weeks now at 12 and doing that it's ....gross my school don't have a sex Ed class or health class to teach anything about feminine hygiene or anything but I was hoping my mother will. I had to learn the hard way how can I help my sister out with her minty feeling