so fucking annoyed

sorry for the language but its been two days that I've been trying to contact six flags over email and phone and nothing. i was trying to avoid the drive going to atlanta since i live in columbus ga, but now it looks like i need to drive out there to get my questions answer. my husband got a gold pass batman deal last year october 29 2016 because we wanted to attend fright fest and we ended up addimg 2 more people into our package his army buddies. but since we are moving back to cali i have to remove them and i have so many questions about the pass like when does it expired etc. anyone here that has a combo gold membership 4 or more batman edition?? im driving myself nuts trying to get answers.