Blocked tear duct

Nicole

My 6 day old son has a blocked tear duct. His eye looked a tiny bit swollen around 12pm today and by 3 it was so goopy and puffy we took him to urgent care. they prescribed an ointment and told us to just let it get better. My question is, have your children ever had this and how long does it typically take to clear up? I hate seeing my baby in pain 😔