DD for Dunkin Disappointed

Alright y’all this is like the 1st time I’ve ever been to Dunkin and I got a large hazelnut iced coffee with no cream no sugar... does the Dunkin hazelnut flavoring come sweetened and with cream? Lololol because this is what I got🤣😭 and it’s too sweet and I’m pretty sure there’s cream🙃 isn’t black coffee w/o cream supposed to be I don’t know black not light brown Lololol