Broken hair???

My hair is doing this weird thing g where it looks broken. I done flat iron or curl my hair. I do use some hair products on occasion when I go out to. My hair does fall out a little due to my pcos as well. But this...this is getting annoying.

It's so much shorter than the rest of my hair and it's a bunch of hair that is right in the front of my head.

According to my bfs i need a hair cut. But i love my long hair. Could bringing my side bangs back help?