Noisy upstairs neighbors

So our upstairs neighbors are excessively loud.

We’ve talked to the office.

We’ve talked to them.

We’ve banged on the ceiling.

Idk what to do but it’s driving us insane.

I just don’t know why you’d live on the second floor with two young kids.. ( we have a child and a dog so we specifically chose the first floor to not cause this issues to others)

We went to go talk to them and they apologized and said their kid was in the bouncer? I feel like it’s just common sense you have people below you why would you have your kid in something making them jump up and down.

Any ideas?

Update:

I’d like to thank everyone for the feedback and advice. I’ve decided to stop making such conscious decisions and stop thinking about the people around me, since nobody else seems to.. and I’ll just be excessively loud and obnoxious through out all hours of the day and night.