Universal credit help!

Hi all! I’ve recently applied for universal credit and I applied for the advance paying today too. I then received a message saying they have suspended my claim until they have spoken to me and also a message saying

Your payment was stopped on 19 July 2019. This is because there's a problem with your claim.

Does this mean I will no longer get my advance payment? The advance payment was approved first before they suspended the claim. But all happened

on the same day?! Anyone else had this happen???

Please can someone hexplain what this means.. will I get my advance payment still or will that be cancelled too?

Thanks!