Help ? Anyone have this swing?

Question

Hey ladies so I got this swing for my baby shower and at first the mobile spun but now it doesn’t work, threw the box away and everything 😭😭 so idk what to do how can I fix it? Everything else works

Answer

I found the manufacturers website. They have lots of different instruction manuals for different models. I was surprised to see no troubleshooting guide in the manual but there was a help number you could call at the end. If it’s not a user problem I would call them, you may have a warranty. 
https://www.kids2.com/instruction-manuals/ingenuity-instruction-manuals/

Help ? Anyone have this swing?

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