No communication

I was supposed to be induced yesterday. I called Thursday evening to find out when we should come in and they said they would call anytime during the day (5am to the evening). So my husband and I waited all day and didn’t hear anything. I finally called around 5pm yesterday and the receptionist said they didn’t have enough nurses staffed but she would have the charge nurse call me; didn’t hear anything. My husband called this morning looking for another update. Same story; they got busy and don’t have enough nurses available. Completely understandable, but we would like more communication as we have a two year old we need to have child care for so we just would like a general idea of what is going on. She said she’d leave a note for the charge nurse again and here we are at 5pm and again, have not heard anything. I’m wondering if we should just keep calling, or wait for them to reach out. I don’t want to be “those people” but am feeling incredibly frustrated.