Please help - no fertile/green days displayed

Sidonie

No idea if it’s a glitch but my fertile/green days are no longer displayed (since the update), despite me regularly inputting data, having the same account and <a href="https://play.google.com/store/apps/details?id=com.glow.android.eve">Eve</a> knowing the dates of my menstrual periods for the last several years. Please can someone look into this? Have tried the free trial and even that doesn’t solve this issue.