I’m 100% remote and I was hired 2 years ago with no prior experience. Part of my job is to send orders in our system to be looked at, If anything is wrong. I’ve been dealing with some personal stuff so I forgot to check that part of the system yesterday/this morning and send orders.

My boss noticed and sent an email to me and my supervisor. I was on lunch when she sent it. Then 30 minutes later sent another email asking if I was working, I’m guessing because I hadn’t answered the first email or dealt with sending orders.

She then scheduled training with our “trainer” and the idea is she’ll just sit on teams while I share my screen and do my job for 3 hours 3x next week so she can see what I’m doing wrong and help me. The trainer basically said the “are you working” email isn’t a good thing but we’ll do these meetings to get her off my back.

Here’s where I’m worried. My desk isn’t really busy currently so I sometimes have like 15-20 minutes where I’m not having anything to deal with(orders, emails ect.) What would you do? Technically if you have free time we’re supposed to reach out to our team to see if they need help but would that look bad? I just don’t want it getting back to my boss that my desk isn’t busy because then it makes my mistakes look so bad.

My jobs super specific so nothing I can read up on to show I’m trying to learn new things.