Airbnb issue - What to do?

Question

Been renting an airbnb for over a year now in a small 1bd place. Theres an a/c unit in the bedroom and one in the living room. The a/c in the living room broke down a week ago (last Wednesday). I informed the co-host onsite and they got it inspected and placed an order for a replacement. 
4 days later (Saturday) I messaged the host through the app asking for an update because it was getting hot in the living room/kitchen area. Since the day the a/c broke, we had a floor fan by the bedroom door trying to push the cold air from the bedroom to the living room, but after 4 days, it wasn’t working well and the bedroom was struggling to stay cool, so we closed the bedroom door to maintain at least one cool room. This made the living room/kitchen area not usable. 
The next morning, Sunday, I received an update saying they should expect the replacement to arrive Wednesday (today). They brought us 2 more fans and we tried to use them but it only pushed around hot air, so we kept  the bedroom door closed. 
The temperature in the living room got to 96 degrees. I took a picture of the thermostat and sent it to the host stating that the fans are no longer working and only blowing hot air around. 
That evening (Sunday), the cleaning lady made a fuss to the hosts about our a/c being down and for how long it’s been down while it has been 117 degrees outside the past week. She got their permission to let us into the unit next door to us to use. (Someone rented it over the weekend and it wasn’t available until Sunday afternoon). 
Thankful to have a kitchen to use and a living room to sit in during the day and evenings, we’ve kept our use minimal and would sleep in our main rental since the a/c works well in there. 
I expected to hear something today, but never got an update from the hosts. Instead, the cleaning lady came by this evening to ask if it had been fixed because she’s supposed to clean the other unit tomorrow for weekend renters. When she found out it hadn’t came in yet, she got upset. I think mainly because nobody else is acting like it’s a concern except for the cleaning lady. 
I’m thankful for her pushing to get answers and solutions for us. Every time I message, I feel like I’m being a bother even though I know we have the right to address this. 
I don’t have any particular expectations, but I thought it would have been more important since it’s been 115+ degrees the past week. 
Now I’m feeling concerned that we are in the way of the other unit that is rented out for the weekend and not sure what the host plans to do with that. Meanwhile, my boyfriend is saying they better not kick us out just for weekend renters and if they do, he expects a discount for next month’s rental pay. 
Is that even acceptable? I hate stepping on toes. The hosts have always been great and attentive whenever something is needed. I feel like I should be getting updates instead of sitting around waiting. Even if there’s nothing to update, I would have expected to hear that nothing arrived today and that they’re still trying. 
I’m not really sure what to think or do because I’m not sure what’s acceptable. Thoughts and opinions please?

Answer

Come on they could’ve gone to Walmart and got a window air conditioner for less than 100 bucks instead of making you be in the heat for days or tell them you’ll go to Walmart and buy it yourself and they can reimburse you the money that would’ve been my Idea to do or they can discount it from the rent  month the cost of the unit. ￼

Answer

The thing is, airbnb has a whole different set of laws/rules than an actual landlord/tenant. Airbnb's are not meant for long term stays like this. You'll have to look into the policies for Airbnb and see what they say. The owner of the property you are staying at most likely isnt even worried about getting a new window unit cause what are you really going to do? You're either going to stay and keep giving them money or you are going to leave and they can have that spot filled the next weekend. They gave you more fans to use until they get around to getting the unit replaced and allowed you access to the unit next door while it is empty. I dont understand what your boyfriend means about being kicked out for the weekend? Does he just expect you to be able to invade the unit next door while there are other tenants there? Thats not how that works.

Answer

I am a host for air b and b and honestly I don’t think it’s that tricky.. you can reach out to air b and b and break the lease since there is no ac (or ask them for a discount but they might consider it unliveable conditions and cancel it and refund your money) I mean that’s just crazy.. I agree with your bf they should with give a discount or cancel the weekend rentals considering you guys have been without ac for a week.. I would 100% be asking for a discount if they can’t let you keep using the other one (which we do get dinged for cancelling on people especially last minute like charged and your listings I think get kinda bumped to the bottom) so I get if they can’t or don’t want to cancel them but with how long you have been without ac I don’t think you are wrong to ask for a discount at all.. I have an air b and b and our ac quit working while we had a guest in there and I felt bad he had to wait an hour for my husband to get home because it’s way to hot and that was when it just started getting hot out a few months ago.. my husband was able to fix it when he got home but I told my husband if not we need to get him a hotel for the night or a discount (whatever guest preferred) because our ac guy wasn’t able to come out till the next morning.. those temps sound similar to az temps where I live and I think it’s illegal out here to have someone without ac and I would expect a discount or some sort of accommodation to be made.

Answer

You have every right to fight for what needs to be done. It is law to have proper heating and cooling especially in areas that are extremely hot! They can not kick you out as they must provide a solution until the unit can be functioning again. If they make you move out they have to provide another solution in the meantime. You can also request to have a discounted rate. Look into the laws for where you are staying as tenants.

Answer

It's tricky because youre under airbnb policy since you dont have a lease. They shouldbe fixed it,but actual recourse is vis airbnb