We are Not Responsible for Other Sites.
Through the use of the Services you may encounter information from or links to other sites. We are not responsible for the privacy policies of other sites. Please review those sites for their own privacy policies.
What We Collect
INFORMATION YOU GIVE US:
Glow gives you a number of options regarding what information you will give us:
• When you register to create an account with Glow and/or Glow First (whether through one of the Glow Apps or on the Internet);
• When you participate on a Forum or other communication mechanism; and
• When you update a Glow App or the Website with information relevant to your fertility or pregnancy,
When you register with Glow you will submit a variety of information about yourself (such as gender, age, birthdate, email address, mobile phone number) and as you use the Glow Apps you may submit a variety of information (such as menstrual cycle, weight, temperature, occupation, hobbies, interests, zip code, etc.) which may include information about personal health issues and/or information related to your past, present, or future physical or mental health condition. You may also choose to provide us with access to certain personal information stored by third parties including social media sites (such as Facebook and Twitter) and health sites, such as Apple HealthKit and Google Fit. The information we have access to varies by site and is controlled by your privacy settings on that site and your authorization. You may (and may be required to) share information about or give us access to additional third-party websites or services.
Also, when you sign up for Glow First, we may collect other information such as credit card numbers and/or cell phone numbers, as well as other information about you necessary to ensure that the transaction is properly authorized, such as your address, zip code, and cv number (collectively, “Payment Information”). We also may retain such information (or our third party “fulfillment house”, such as PayPal, may retain such information) to facilitate future transactions. See “Controlling Your Personal Information” below if you would like us not to use that information to assist you in completing future transactions.
If you choose to participate in Glow First or become a party to the Glow Fertility Services Patient Agreement, not only may you need to provide us with Payment Information, but if you become entitled to receive a payment from Glow First, you will need to provide us with your social security number as well as information about an accredited infertility clinic and proof of medical claims showing that you are using their services. We may use that information in making filings with the IRS or relevant state taxing authorities.
In addition to information about yourself, it may be possible for you to submit other content ("Content"), such as photos and other media, each of which you present through technology available through the Services, including but not limited to our forum. It is entirely up to you whether you want to submit this additional information, and whether you would like to make it available to others – although information you share on the forum will automatically be shared with others, including users of the Services and others on the internet. However, Glow has no responsibility for how people you allow to view your Content (or the public if you make any information available to the public or post on the Forum) use that material, or to whom they may forward it.
If you visit this website, whether or not you become a user of our Services, be advised that Company will maintain web logs to record data about all visitors and customers who use this website and interact with the Services and we will store this information. These logs may contain IP address information, types of operating system you use, the date and time you visited the site, and, if you are a user of our Services, information about your Information may also be accessed and stored. All web logs are stored securely and are accessible to a very limited number of employees who are required to adhere to strict guidelines regarding user data security and privacy.
Finally, we may use information that you include in emails or other communication methods to us to assist us in providing the Service, and we may publish that information on an anonymous basis. In addition, the text of any posting on any one of the forums, bulletin boards, or other similar publically accessible systems offered by Glow (including any market place or wish list) becomes the property of Glow, and may be republished by Glow in its sole discretion and will be made available to other people through the internet.
In each case, we will collect and record the information you have provided.
INFORMATION WE COLLECT FROM OTHER SOURCES:
Other than names and email addresses provided at your discretion, or information you give us in connection with Glow First and/or the Glow Fertility Program Patient Services Agreement we don't generally require you to give us any “Personally Identifying Information” about yourself, although of course all the information about your health is extremely private.
Furthermore, when you use one of the Glow Apps, we may record information regarding the use of that Glow App, including your cell phone number, and if such facilities are enabled on your cell phone, your location and similar information.
Finally, in order to provide the best possible service and to allow us to make certain internal reports and make recommendations, we collect aggregate information about the use of the Service, including information about users accessing this website or using the Glow Apps, such as Internet protocol addresses, browser type, browser language, referring / exit pages and URLs, other browser history, platform type, number of clicks, domain names, landing pages, pages viewed and the order of those pages, the amount of time spent on particular pages, and the date and time (“Activity Information”).
By using the Service, you consent to our retaining all the above-described information indefinitely.
How We Use/Share Your Information
WE DON’T SELL OR RENT YOUR PERSONAL INFORMATION TO THIRD PARTIES. WE DON’T SHARE YOUR INFORMATION (OTHER THAN FORUM POSTS) TO SOCIAL NETWORKS OR OTHER PUBLIC OR SEMI-PUBLIC PLACES UNLESS INSTRUCTED BY YOU TO DO SO. However, we may share your personal information with third parties in an aggregate and anonymous format combined with the information we collect from other users.
We maintain “protected health information” in compliance with applicable health care privacy and security rules and our contractual obligations with our business partners and customers, including health care providers and their contractors. In the case where you accept our Glow Fertility Program Patient Services Agreement, we act as a conduit between (a) health care providers offering fertility-related services, (b) other persons involved in the arranging, provision or financing of health care services and (c) end users such as you, and share your protected health information in accordance with applicable law.
We share your personal information with employees, affiliates, vendors, partners and third parties as required to offer the Services. This includes, but is not limited to, processing transactions, maintaining your account, responding to court orders and legal investigations, for litigation purposes, complying with audits or other investigations, and reporting to credit bureaus.
We may share your personal information as necessary in order for Glow to provide you Services, and possibly to tell you about products and services of interest to you. We also may decide to share your information for joint marketing purposes with other companies.
We may decide to share information about your transactions and experiences using the Glow Service (but not about your creditworthiness) to our affiliates for their everyday business purposes.
We will share your information with any party when required by law or by a government request to do so or to combat fraud or criminal activity.
We make your profile available to other users according to the privacy settings you set for yourself as part of your profile. Your user name will be identified to us and to any recipient of messages you send through the Services including on forums. We also use your name, email address and other information on our system to notify you of new product releases, service notifications, and to solicit your feedback and input. In the event that we decide to allow you to submit other information about yourself, the availability of that information to other users will also be controlled by privacy settings you may set for yourself.
We may use this information to verify your identity, verify your address, or manage risk. We may also use information to perform and improve our Services, contact you, conduct research, and provide anonymous reporting for medical research. For example, we may use information to provide customer service and support, process transactions, resolve disputes, collect payments, prevent illegal activities, customize the Services and recommendations, reduce risk to all parties involved in our transactions, and verify the accuracy of information.
We may use information to deliver targeted marketing, products, or service update notices, and promotional offers based on your communication preferences. We may combine your information with information we collect from other companies and use it to improve and personalize the Services, content, and advertising. We may also do so in order to improve our prediction methodologies and algorithms.
Controlling Your Personal Information
Be advised that if you send messages or post material on or forums or elsewhere containing personal information, that information may be collected and used by others. The Services provide a number of tools that you can use to control the availability of your profile and other personal information, but forum posts will be available to the general public. You can edit your profile and other information at any time through each of the Glow Apps and/or the Website.
You can terminate your account at any time which will remove your profile and other personal information from view. Glow, however, may (but is not obligated to) keep information about you that is on its system following your termination and your forum posts will continue to be available online. Contact Glow at email@example.com to terminate your account or for any other questions about your personal information. If you would like us not to use your Payment Information to facilitate future transactions (i.e., require you to reenter that information each time you undertake a Payment Transaction), please send an email to firstname.lastname@example.org and provide us with your user name/email address and we will reflect that request in our records – Please understand, however, that such changes are a manual process, and Glow cannot evaluate such requests or remove such items immediately.
Information Shared with Other Systems, Such As Healthkit or Google Fit
- Glow does not use or disclose to third parties user data or other information gained through the use of the HealthKit framework or Google Fit for advertising, other use- based data mining purposes or similar services, other than for purposes of improving health or for purposes of health or medical research.
- We do not disclose any of your information, to any third party without your express permission (other than in anonymized and aggregated format), and in the case of information gained through HealthKit or Google Fit such sharing will only be for purposes of enabling the third party to provide health and/or fitness services or for medical research.
- We do not sell any of your information, including information gained through HealthKit or Google Fit, to advertising platforms, data brokers or information resellers.
- We do not use any of the information obtained through HealthKit or Google Fit for any purpose other than providing health and/or fitness services in connection with the Glow Apps.
Transfer of Information
You may decide to provide us with another person's email address so that person may be invited to join Glow or so that we may facilitate your communication with other people through the Services. You may also provide us with another person's contact information for purposes of delivering information through the Glow Apps. We use this information to contact and, if necessary, remind that person that he or she has been invited to join Glow or received content through one of the Glow Apps. All invitees are provided with the option not to receive further invitations from Glow. We may disclose such information if required to do so in order to comply with legal process, as described above.
Third Party Content
We may also use internet tags (also known as action tags, web beacons, single-pixel GIFs, clear GIFs, invisible GIFs and 1-by-1 GIFs) and cookies at our site and in the Glow Apps and may deploy these tags/cookies through a third-party advertising partner or a web analytical service partner and we or they may store the respective information (including your IP address) in a foreign country. These tags/cookies may be placed both on online advertisements that bring users to our site and on different pages of our site or the Glow Apps. We use this technology to measure the visitors' responses to our site and the Glow Apps and the effectiveness of communications with users (from ourselves and third parties) including how many times a page is opened and which information is consulted, as well as to evaluate your use of our site or the Glow Apps. A third-party partner or the web analytical service partner may be able to collect data about visitors to our and other sites because of these internet tags/cookies, may compose reports regarding our site’s and the Glow Apps’ activity for us and may provide further services which are related to the use of the Glow Apps, our site and the internet. They may provide such information to other parties if there is a legal requirement that they do so, or if they hire the other parties to process information on their behalf. If you would like more information about web tags and cookies associated with on-line advertising or to opt-out of third-party collection of this information, please visit the Network Advertising Initiative website http://www.networkadvertising.org. (We are not affiliated with the Networking Advertising Initiative in any way.)
Use of Information
The Services may contain links to other web sites, and content in the Glow Apps may be hosted by other web sites. These other sites maintain their own policies regarding cookies and the collection and use of personal information. It is up to you to review those policies yourself.
We use industry standard security measures to protect your information so that it is not made available to unauthorized parties. If you have any questions regarding which measures and techniques we use, feel free to contact us. We store and process your information maintaining physical, electronic and procedural safeguards. We maintain physical security measures to guard against unauthorized access to systems and use safeguards such as firewalls and data encryption. We enforce physical access controls to our buildings, and we authorize access to personal information only for those employees who require it to fulfill the responsibilities of their jobs.
In addition, we urge you to take precautionary measures in maintaining the integrity of your data. Please be responsible in making sure no one can see or has access to your personal accounts and log-in username and password information. If you use a public computer, such as one at a library or a university, or a shared device, always remember to log out of the Glow Apps or Services.
If you use the Glow Apps or Services through your employer’s computer network a mobile device owned by your employer or through an internet café, library or other potentially non-secure internet connection, such use is at your own risk. It is your responsibility to check beforehand with each such company’s privacy and security policy with respect to Internet and mobile device use.
We cannot guarantee the identity of any other person with whom you may interact in the course of using the Glow Apps or Services, or the authenticity of any information that others may provide.
Company is not responsible for your handling, sharing, re-sharing and/or distribution of your personal health information. Moreover, if you forward personal health information electronically to another person on or off any Glow Apps or the Services, we are not responsible for any harm or other consequences from third party use or re-sharing of your information.
We do not knowingly allow individual Users under the age 13 to create accounts that allow access to our secure site or that use Glow Apps, without them obtaining the prior consent of a parent or guardian.
Please contact email@example.com if you would like to receive a copy of this document showing changes from previous versions.
How You Can Contact US.
If you have questions or concerns regarding this policy, you should contact us at firstname.lastname@example.org