Glow Baby Tech Support

Ask questions about the app

Creator: Glow

Members: 3m+

Baby is not sleeping at night

Baby is not sleeping at night and also day.She sleep only 5 to 6 hours in 24 hrs

Upvotes 0
Comments 1

Last reply Jan 26, 2019

Ha

How old is your baby?

Idea for next update

Could you please allow us to upload audio files in the near future please.

Upvotes 0
Comments 0

Last reply Jan 17, 2019

Does iWatch work with the Glow app platform?

I am looking into buying an iWatch and wanted to know if anyone has any experience with it and the Glow Baby app. The app is not the only reason why I want the watch, but it’s one of the top 3 for sure... so I want to see if anyone has any experience with it! TIA

Upvotes 1
Comments 3

Last reply Jan 18, 2019

Be

Yes you can quickly track feedings, sleep, and diapers on the watch! It’s been great for me!

Where are the timers?

Just started using the glow baby app and is like to setup an alarm for feeding every 3 hours. How do I do that? The app description implies that I can setup a time somewhereThanks

Upvotes 0
Comments 1

Last reply Jan 11, 2019

Am

Glow baby doesn’t have alarms, only timers you can set when something starts (like feeding or sleep). I switched to Baby Tracker and like it more. It also has a night mode so you’re not blinded by the screen for nighttime feedings.

Why cant I see previous replies?

I just upgraded from Samsung 7 to Pixel 3 and now I can't see replies on a comment?Don't know if it's a phone upgrade issue or app issue... The second screenshot should show 3 replies, I can only see the original comment and it runs off screen (pinch to zoom and scroll have no effect, screenshot shows everything I can see after tapping "view 3 previous replies").Happens with forum posts and articles :(

Upvotes 2
Comments 3

Last reply Feb 13, 2019

🌌

I just updated my software on my Samsung pixel and it's doing the same thing to me! WTH!

Slideshow download after 1yr

That would be the cutest thing to send or post.All the pictures I posted on this app are adorable. I love sliding through them all every now and then. The captions should be included in the slideshow

Upvotes 0
Comments 0

Last reply Jan 7, 2019

Baby's born!

Baby's born!
Upvotes 34
Comments 1

Last reply Jan 12, 2019

Ra

She's precious, congratulations

Glow Baby Sleep Calculation

Can anyone explain to me how Glow Baby calculates the daily total sleep? This morning at 9am it said she had already slept 11.5 hours for the day which isn’t even possible.... very confused!

Upvotes 0
Comments 3

Last reply Jan 2, 2019

Am

I’m possibly the last 24 hours? Or did baby sleep that long in one stretch?

How to replay videos?

When I watch a video it won't play a second time once it cuts off? Is it just my phone or is this a glitch on here?

Upvotes 0
Comments 0

Last reply Jan 2, 2019

Photos shrunk iPhone X

Whenever I try to upload a photo the image I see looks fine, but the resulting post shrinks the image to about a quarter size on a black background. I see this is happening to other users, as well. I’m using an iPhone XS, and often the photos are in portrait mode. Could you please investigate the functionality issue?

Upvotes 2
Comments 2

Last reply Jan 1, 2019

Am

I’ve found that that only happens with mine if I crop them in the iPhone“photos” app. If I use a different app to crop them, they’re fine. Not a complete fix, but it could help until glow gets their act together.

Play with her brother

Play with her brother
Upvotes 32
Comments 1

Last reply Feb 7, 2019

Ma

i can already see it. you’re going to find them like that wrestling because he messed up her hair

Deleting alerts

Is there any way of deleting or hiding alerts without doing it all individually?

Upvotes 1
Comments 0

Last reply Dec 27, 2018

Comments posting to wrong group

Many times people post a BFP in the general TTC group and in the announcements group. It's an identical post. I comment on the one in general TTC saying it's the wrong group. But then when people reply to my comment, it's attached under the announcements. I never comment on announcements so I know I didn't do it by accident. Any insight into why my comments post to the wrong group?

Upvotes 0
Comments 0

Last reply Dec 26, 2018

My posts

I know if i go to my community profile i can see my last three posts. How do i find all my posts?

Upvotes 0
Comments 0

Last reply Dec 23, 2018

Weight

Hey mommas!! Do you weigh your baby at home or just wait for the pediatrician to do so? I know baby is gaining and he is back over birth weight I just feel weird knowing he won’t be weighed again till his two month appointment.

Upvotes 0
Comments 1

Last reply Dec 17, 2018

?

I weigh at home because I record his weight monthly

Nice is crawling!

Nice is crawling!
Upvotes 1
Comments 1

Last reply Dec 14, 2018

Ha

This is concerning. Is the child on the left over 2? Are they in a 5 point harness?

Is there any way we can write what EBF moms ate to see if it’s affecting baby?

I’d like to be able to keep track of what I’m eating on the same app so that I can see what could be upsetting my baby. I have suspicions but it’s hard between apps to pinpoint. If glowbaby added that feature, it’d help to see when babies get rashes or colic from my milk 🧡

Upvotes 5
Comments 0

Last reply Dec 14, 2018

Sending Photos

When I try sending photos in glow chat they don’t send . Is this happening to everyone ?

Upvotes 2
Comments 1

Last reply Dec 21, 2018

Da

Yes same for me!!! Did you figure out how to fix?!

Pumping clock

I started the pumping app and saved it but it won’t go away now!!! It stays on in the background ?!? How do i take it off? I tried canceling n saving it all over again but does not work !!

Upvotes 0
Comments 0

Last reply Dec 10, 2018

Glows moments

Where can we access Glow moments that we’ve already checked off as done?

Upvotes 0
Comments 0

Last reply Dec 8, 2018