Should I leave this dr? Very Loooong traumatic story
This is my experience with this OB. Would love to get your opinion on this. This is my story it's rather long and emotional/rant but I hope you find it interesting enough to read.
Side note: my husbands name is John. First time going to this dr because they had a lot of good review and it was already a year I had been trying to conceive. I misscarried at 9 week. I found out I was 3 weeks pregnant thru bloodwork. Moving foward... To 6 weeks pregnant. So on May 3rd I started bleeding alittle and I called the dr's office to ask what to do and if this is normal. Well the receptionist told me that the nurse would call me back well I called about 4 diffent times that day because I was scared to death. Finally John decided to call one of the hospitals that the dr delivers and they said they were gonna page him and oh perfect time 5 minutes later the nurse calls me " hey what's going on?" (I had been trying to call since 8am and she answers me at 4:30! )She told me " well light bleeding is normal but lets see go ahead and schedule for an ultrasound and check you blood" ( hmm..not so sure about this dr nah maybe in just overreacting either way strike one)
On May 4th we got our ultrasound and there was this white thing flickering thing on the screen. Ultrasound tech said "ooohh there's baby and we got a heartbeat, we are high up in the uterus and have nothing to worry about, take a deep breath mom and dad everything is fine" - whew!... That same day I got my blood drawn also.
Moving foward to that friday 2 days after my blood was drawn I called to see if they had gotten my results. Again I wait I called at 8am this time she called me back at 12pm told me that my progesterone levels are extremely low and need to be put on something right away they were at a 4 and need to be at least in the 20-30.She said they were gonna fax my perscription to a compound pharmacy but for that I had to call around to see if they have any in stock that I could use right away. - (ok sure whatever you need me to do I'll do it) Found a pharmacy that had the stuff and called the dr's office but they were already closed ( they close at noon on Fridays. ok no problem I'll just wait and call Monday, after all this weekend is Mother's Day and I want to make the announcement. Everything will be great.)
Monday comes I call and again the nurse is busy. She will call me back so I told the receptionist why I was calling and she took down the pharmacys information and the nurse will give me a call once she's free and she's faxed it. Didn't hear from her Monday - (you know Monday are busy for dr's it's fine she probably sent it and forgot to call me.)
Fast forward to Thursday " yes I'm calling to check on my perscription? nurse was suppost to fax it Monday but pharmacy said they haven't received it?" "She's busy but she'll call you back" - frustration...
😁 Deep breath.
Nurse calls me Thursday around 2pm and I missed her call her message "this is nurse returning you call just letting you know I just faxed it they should receive it and you should be able to pick it up soon." So I wait an hour and call the pharmacy " I'm sorry ma'am but there's no one in our system by that dr's name and we haven't recieved your perscription, are you sure it was the right location?" - 😬🔪( talking thru my teeth) I'm positive. I think I'm gonna call this strike two..
So im playing phone tag with these people and I get some more bleeding. ( oh.. No.. ok time to reset take a deep breath let's take a nap and try again later this might be to much stress for baby)
I call Friday morning and again " nurse is busy, she'll call you back" " I can't wait to be called back its a simple solution can you please just call the pharmacy and fax over the perscription and just make sure they receive it before you guys leave today?" " yes ma'am I'll let her know" - you have to be kidding me right now! ( bleeding alittle heavier) So 2 hours later I call back concerned about my bleeding and also checking in my perscription. " like I said before ma'am she will.. Call.. You. And you can ask her any question that you wish" - at this point I'm crying because I'm worried and I'm bleeding and there's something that can help me and I can't get to it and I feel so hopeless. I'm really trying baby please stay strong. I called John crying my eyes out and he came home from work furious and he told me to just rest and he was going to handle it.
John calls the office and mentioned everything that's happening to the receptionist " why is it so hard to get ahold of the nurse? "Well sir...." I'm not done talking I am the client here and we have needs at this moment your practice is not doing there job. Your job is to put your clients at ease and communicate with them my wife has been calling since Monday and it's ridiculous that we cannot get ahold of a nurse. I will be going up there to talk to the dr and will be reporting this to my insurance for malpractice, I will be on my way if you could please have my perscription ready I will take it personally myself *click* 5 minutes later " yes mr.john this is nurse." " ms.nurse what exactly is your job?" "What do you mean" " it's not a rhetorical question I'm just wanting you to know what is your job description?" " well sir I'm the head nurse of this facility and I help the patients and inform them with information and take care of them and their needs as well as help the doctor." " well at this moment you are not doing any of that with this client, I will be going up there and will be taking care of YOUR client myself" " sir that is not necessary we just faxed the perscription and I will be calling them to make sure they receive it" " well nurse, it's 11:30am your facility is closing in 30 minutes I am not going take up anymore of your time because I know you want to get out of there so even if you did fax it I am already on my way to pick the perscription and making sure it gets done by noon.by the way, my wife is spotting and was trying to know if this was an emergency? She said its slightly heavier then spotting " well it could be due to low progesterone we are going to try this medication and will be following up in a week for blood work to make sure how it's going" so he goes up there nurse explains what the perscription is and he leave and he says " thank you for taking care of us that's all we ask of you, have a great weekend!"
she called me Monday morning to see if I recieved the perscription and I told her yes and she asked if I was bleeding and I said it was lighter " ok I will call you next week so we can schedule a blood sample and see how your doing- what??? She's doing her job? I still call this strike two
Side note/ spoiler alert: that Sunday was when the heart stopped beating. so a week passes, " hmm haven't heard from nurse this week maybe it hasn't been a full week" the next week passes "hmm maybe she'll call I'll give her a chance" the next week "ok seriously did she forget about me?" So I called Thursday " yes ma'am I'm 8 weeks today and just trying to figure out when I should schedule my next appointment, this is my first time pregnant and I'm not really sure" (different nurse) - " oh yes ma'am well your defenetly due for 8 week check up and then we're going to do a 12 week check up would you like to schedule those today" (oh she's nice! Why yes I would! Finally some information) so I scheduled it for this Monday may 23 and for June 14th.
So Monday I go I check in and kidding you not I wait in the waiting room for 2 hours before finally being attended, at this pointing the pregnancy I'm super nauseas and im constantly gagging. Finally nurse said " Jennifer go pee" "would you like a urine sample or do I need to just empty my bladder?"( legit question!) "everytime you come in I need a urine sample, every-time." And I just look at John like ok... So got my urine sample she checks my weight I go the room I get undressed. Dr comes in and tells me we won't be needing a full exam because he already checked me but he is going to do a swap sample. He said I might bleed because the cervix is tender and bleeding is normal. After all said and done he asked "any questions?" between John and me we go all 21 questions on his ass. Told him we are in the dark we don't know anything nobody wants to communicate with us and all we are getting information based off the internet and books but we can only take it with a grain of salt because you know according to webmd I could have cancer. He was extremely nice and really took his time to break down everything and didn't leave until i took a deep breath and smiled. We mentioned if we needed an ultrasound and he goes "based on your records you shouldn't be due for another until 16 Weeks" "16 weeks! But I've bleed and I've been on my progesterone for 3 weeks I need to see that everything is fine." Doctor replies with " take a deep breath everything is fine your record said they found a strong heartbeat and everything was looking great" me- " but I didn't really see a heartbeat we saw the whole embryo flickering and we didn't hear it and I don't even know the heart rate, they didn't check the heart!" Then he gave me the speech that even if I tried to misscarry I couldn't or else abortions clinics wouldn't exist if I misscarry its not because I did something wrong it just isn't sustainable to life. To stop worrying and enjoy my pregnancy an bleeding is completely normal. - thanks dr I really feel so much better ( not being sarcastic) John: see babe you worry to much, so much you got me worried everything is fine and we're gonna have a perfect baby, just relax.( - yeah... Maybe he's right..) On our way out ms.nurse hollers : hey I noticed you never did your follow up on progesterone let's check on that and I'll get the results. -oh you mean the part where you messed up and you're just now noticing!
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