what glow?? my skin is horrid

Rudy
I have never dealt with acne. Ever. A pimple here and there may be. Not they are covering my face... and starting on my neck now too!
Anyone have any advice for me on how to care for my skin?? I have always use baking soda based faced washed and a charcoal bar with a very light moisturizer. And I have always had beautiful skin. 
Anyone else dealing with this???