Is this right?

Okay so I spoke to childline yesterday; my first chat got cut off at about 10:30pm so I asked for another chat with a counsellor online. 
I told them this; 
- I was sucidal 
- I don't know if I won't act on my thoughts in the future 
- I was going to self harm/burn myself to cope with the thoughts (they said as long as I know how to clean them that's okay) 
Then they asked what I was going to do after the chat, I said I didn't know and that I had to go and thank you for there time. 
Next thing, police bashing on my door at 2am. 
They told me at 10:30pm I rang childline (I didn't I did it over web) and said I was going to kill myself. Which I never said. 
How comes even if I did phone them at 10:30 and tell them I was going to kill myself (I never did this) that it took childline until 2am to say something. 
Fucking livid because I feel like they've just bullshitted. 

Vote below to see results!