Period log

Dana ☀️ • 32. Married 7.12.13 • Mommy to Elliott 👧🏼 3.5.16. Due with baby girl #2 12.12.18
I have emailed glow 3x regarding the fact that I cannot log my period as being late as the option to do is no longer there for some reason. My period is now over a week late and I have yet to be able to log it in. Since glow is not responding to me I though someone else might have some insight on how to fix this. Please help me I am beyond frustrated.