Femmy Cycle cup help

Okay so I'm 16 years old and have never given birth I bought my first Diva cup over 6 months ago and I loved it but i had to do i lot to it to get it to work for me and even then sometimes it didn't work (when I say alot I mean I had to wear it inside out and push like the bottom part in on itself to make it shorter if that makes sense) so I decided to try any other cup the Femmycycle cup. I just got it yesterday and just started my period today the cup is working fine(collecting stuff) but I have really bad cramps which usually the pain is mild but now they're really bad could it be the cup