Need advice please!

My kids went to a state approved daycare for the better part of last year and we paid out of pocket so we wanted to claim it on our tax form.

I first messaged her almost 3 weeks ago when she said she would be sending papers out, never received them. Then I contact her again to verify address, she said she would send out another one. After another week and not receiving anything I message her again, no response, sent her a text, no response.

Finally a few days after waiting for a response, I posted on her Facebook daycare page and she finally got back to me today. And this is what she said.

(Her response from today after posting on her page starts at 12:02 where she says she has offered 3 or 4 times)

She ended up just sending me a picture of the total we paid by messenger. Its not an official paper or anything and this is my first year claiming daycare expenses so i dont know if thats all the info i need or not. Im just upset about the way she has handled all of this.

My question is, do you guys think i should report her? She is state approved so that is who i would be reporting to, the state, just to say that we never got proper tax information. I just dont think further communication with her is going to get us anywhere.

Had anyone been in a similar situation? What can i do? Do i have any options? Or do i need to report her somewhere else?