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When you get a ring sized down it makes it more likely to lose the small stones.
Zales
My boyfriend bought my promise ring at zales for 2000 about a year ago. Within six months one diamond fell out so I went and bought the lifetime warranty and got it cleaned and fixed, I just noticed that my ring is missing two more diamonds!!!! This is the most annoying thing ever . Why do these diamonds not stay in ! Also, my annual check up for it was in January and we were In Texas for a couple weeks for a family reason so I missed the day, so I’m wondering if I have to re buy the lifetime warranty? Any advice would be greatly appreciated.
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Zales sucks for that stuff!! They told me I had to repurchase a warranty every time I needed something fixed! Worthless!
Al
Ridiculous 🙄
Je
Yea I did. It was bought in February. Checked in August. November they made me purchase a new warranty
Al
Did you have your six month inspections when they told you that?
Talk to a manager about the problem with your ring and how many times your diamonds have fell out and asked them to special order you the same ring to exchange. When a ring is special ordered it is specifically made in your size that way your diamonds won’t be loose from a sized ring.
Al
Definitely will, thank you!
I got my wedding set from there and it’s still in good condition 3 years later. I totally voided the warranty by not getting it cleaned regularly though.
Al
We have different views than most people on marriage lol.
𝐿
Girl, 5 years and he bought you ANOTHER promise ring? I think it’s time for the real deal
An
Yeah for $2,000 I would expect a longer life on the ring. Mine was cheaper than that thankfully. Maybe they were just loose to behind with?
So you didn’t go in for the cleaning in January or you did but not on a specific day?
Al
I hope that’s the case, thank you
Be
I’ve gone a month later and they didn’t give me any issues.
Al
I haven’t gone at all yet we got back three days ago so I’m expecting them to charge me to repay the lifetime warranty, but if it’s their terms and conditions I just gotta do what I gotta do 🤷🏼♀️
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