My skin is STILL red???

I got my brows waxed 12 days ago at a new professional place that I hadn’t been to before. The skin under my brows was red, itchy, sensitive, and irritated after I got them done, and it STILL is... I’m a little concerned. My skin has never been this irritated for this long. Has anyone had this happen before? What did you do? Should I see a doctor? Yikes 😬