What do you think?

Ok so I referred my sister to her lawyer quite some time ago a little over 2 years ago I believe they have been working on her case. On Saturday June 1st he came into where I work and asked me to email him said he needed to talk to me about her case so he handed me his email and left. I emailed him late yesterday and this morning this is what I woke up to. Is this normal out of a lawyer? (Sorry wanted to black out the names)

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