anyone else have trouble with panorama?

𝒦𝒶𝓉𝑒 • 𝕸𝖔𝖒 𝖔𝖋 𝖋𝖔𝖚𝖗 • 𝓦𝓲𝓯𝓮 • ②⑥

This is my 4th baby, the first 3 I had results online through the portal in around a week or so.

Well, it’s been 18 days since my blood draw, my doctor hasn’t received anything from Natera. I called Natera and they told me its still reading as ‘processing’ as of January 31st when they received it. They told me to call my physician as they couldn’t release info.

So I called into my dr, all they can say is it wasn’t received, again and to call Natera 😒 I don’t know if something has changed within the last year since I’ve used them last, but I’m stumped on what to do next. Has anyone been in a similar situation and did you ever get your results? They mentioned me potentially having to do the draw again.