Upset over tax refund

I am so upset. I did my taxes and this is the first I’m doing it because I was a dependent up until now. I was going to get a refund for a good amount of money. I was excited to get that money.

I haven’t received it yet and it’s been almost 2 weeks. My mom went on my TurboTax account and said that she thinks it’s been removed and that it might have been taken because I owe student loans.

I am so upset.