DoorDash driver confronts woman who falsely claimed her food wasn’t delivered. Goes back to the woman’s job and asks her why she falsely made the claim when she clearly gave it to her. Was the driver wrong for confronting her about this?

Question

I mean literally going back to where she delivered this order? This could’ve turned ugly. I understand the driver is upset because now her job is on the line for this woman lying and saying she never got it but was there another way to go about this? I feel ppl take advantage of these drivers and it’s sad because these type of jobs automatically side with the customer and really don’t have any proof of the situation. Btw people are going in the review section of this CVS

Accepted Answer

As much as I don’t like Amazon business practices, I love that they confirm delivery of packages. Living in an urban area, it’s good knowing the item got delivered. I also have a few drop off spots delivery personnel use, so it’s good to see where a package is. 
I don’t use food delivery often, but when I have, they’ve taken a photo. Not of me, usually the food at my door or something. 
It angers me that anyone would lie. People rely on gig jobs to pay bills. Don’t lie. Don’t be a dick to gig drivers.

Answer

This is so awful. I picked up food from a fast food restaurant yesterday, while there an older man picked up an Uber eats order. I saw him hustle to his car. It made me so sad to think of really old people like him working. The fact that someone would rip him off makes me furious! 🥵

Answer

I saw the video & I think the driver had every right. The cvs manager ordered some fancy chicken/shrimp dinner probably with the intention they were gonna do this.

Answer

Some people are gross. Seriously, what kind of individual puts someone else’s job and financial well being at risk for free things? I hope the karma train hits hard.

Answer

My dasher took a picture one time of me with the food lol

Answer

There should be a better way to confirm the delivery if “hand it to the customer” option is chosen. Leaving it at the doorstep guarantees that no one can pull this bs because the driver is required to take a picture of it before leaving. My bf and I drive for Dash sometimes and this exact situation has happened to him. He took it up with Door Dash support and explained the situation. He didn’t get in trouble or try to confront the customer. It really sucks but people are just shady sometimes. Drivers too. Dash was running into issues because some drivers were deliberately canceling the orders (acting like they couldn’t grab it anymore, which gives another driver the opportunity to pick it up) and then two minutes later going to that same restaurant and grabbing that same order and literally bringing it home to their fam lol. Some restaurants make the driver provide a code now to confirm that they are the ones assigned to that order.. but no i wouldn’t confront the customer even though I’d be pissed as fuck lol. I’d tell Dash what happened and keep it moving.

Answer

I would just worry for the driver’s safety. You never know what people will do these days. Our dasher always takes pictures of the food outside the door, just like amazon delivery. One time they took a picture of our house from the road.
lol couldn’t even see the food. It’s a shame someone would falsely claim they didn’t get their food. If you can’t afford it, don’t order it.

Answer

While the woman was wrong to lie about not receiving her food, it isn’t the dashers job to go back to her place of employment (or anyone’s private place of work or their home) and cause an argument. Leave that up to corporate. Every job you have, you’ll be told “don’t be a hero”. Meaning if you see something sketch, notify higher up but mind your business for the sake of your own safety and well being. That’s just idiotic to show up to someone’s work or home where ever you delivered to just to confront them. That is dangerous and just out of your job description. I did door dash for a while before I got pregnant last year, and I would NEVER go back to someone’s location. To be honest, that’s an abuse of information. Just because you know the persons address or place of work does NOT mean you have a right to show up unannounced.

Answer

We've had a ton of food marked as delivered when it wasn't and once our stuff was dropped off at a business doorstep down the street. If there wasn't a picture we would have never known where it was. Yet the companies have never done anything besides thank you with an auto reply or maybe you get a credit. 
It's bs that customer was shitty for no reason if the driver physically handed it off. Why be a bitch like that?? I would be mad too but idk if it's worth confronting her about it.

Answer

If I were the driver I would cover my own ass and snap a few pics of the person holding the order of food.

DoorDash driver confronts woman who falsely claimed her food wasn’t delivered. Goes back to the woman’s job and asks her why she falsely made the claim when she clearly gave it to her. Was the driver wrong for confronting her about this?

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