Strange spot?

Sorry for the TMI, if you don't wanna know don't read. I've been extremely irritated down there the past week or so and obviously us ladies don't just stick our hands in our pants when we have an itch we do that nonchalant rub through our pants. I figured the itch was from shaving or something like that. Well last night I was washing and it burned so I looked and I have what looks like the skin split. Like a red spot where the top part of skin is gone. Not real deep. No it's not herpes I can guarantee you that. Just that one spot and now it still itches and burns. Just want to know if any of you ladies have ever done that. I haven't ever before and want to make sure it's normal. It's in that area right above where your clit would be.