8 week u/s no heartbeat

Jenn
Just got a scary call from my OBGYN saying my hormone results came back normal at 71,000 however normally at that time they should detect a heart beat and they did not. They said to go to the doctor immediately for another ultrasound. Is this normal to not see a heartbeat that early? I feel like I've seen some people saying that's pretty normal and you shouldn't hear it until 10 plus weeks. Feeling nervous and confused now and just wanted some opinions