Waiting for dr to call me back...

Jen
Hi ladies,
I had blood work done yesterday to see how I'm doing so far. I'm 4 weeks and am supposed to travel to India next month and wanted all the facts before making a decision. I need to decide by today though so if I can't go my work has enough time to send a replacement. I called my Dr. at 9am to discuss my results and I'm still waiting 4 hours later. I called one other time at 11 but still waiting. Is this normal??