Never ever go to Jackson north.

We came in around 8am. Filled out a form. Handed it to the guy. Noticed they were tending a mentally disabled girl. She had her mom and dad there with her. She kept begging for air and they kept brushing her off. Saying hang on hang on. Then when they go to bring her in they say only one parent can come which clearly devastated her. The dad ended up following them in anyway. I would have done the same. Anyway, I was standing there like 30 min or so before my man says hellooooooo how long to get us checked in??? She didn't even realise our form was sitting there waiting for her. 😒 (did I mention the bathroom had no tp) she checks my bp and temp asks weight etc. So i go to the back the nurse comes asks what's wrong with Me, so I tell her. She was like just a cold? Really??? Then she immediately says to my man, you have to go out there, and you can come check on her every 15 min or so if u want. My man immediately says no, I'm her husband, I'm staying right here. (Hes really my fiance but still) This place sucks. Tht we should have went to a real hospital like memorial. She comes back after walking out turns to him and says, why you mad? Even asking him where he's from and shit. Being racist. My man was so ready to leave at that point he just walked out. She poked me once. Moved the needle around trying to find a vein. ouch! Gave up. Then poked my hand. Gave up. Then a doc rushes to where we are and says I'm moving her (clearly my man said something) . We go to the other room. They tell me to change into gown, gave me an iv. Took out blood. Also peed in cup. Peed like 20 times while I was there lol😂 then my man goes to walk around while we were waiting for a while in between all the other stuff. A lady walked in shortly after saying come on I'm here for ur ultrasound. I say ok lemme call my fiance. I call him and tell him then she says you shouldn't have called him he can't come in anyway. Grr. 😬 so she leads me into this small room (big enough that he could have came in) I lay down. There's a knock on the door, a lady asks if he can come in, she ofcourse says no, patient only. And I said awww bummer 🙁 she remained all serious and closed the door. She did the ultrasound couldn't find anything I guess so tells me to go empty my bladder so we can do transvaginal. I come back. Take off underwear. Lay down. She has me place in probe. Looks around for a good long while it felt like. Didn't say anything! Played audio like for 2 seconds like twice. Was my heart beat not baby's I could tell. She still didn't sat anything. Then pulls it out abruptly and says were done. I put underwear on and I go back to my room. No clue what she saw. Didn't see screen at all. Finally doc comes in and tells me I just have a cold. To take robitussin or mucinex if I need to. Says the ultrasound showed no heartbeat but that it's still early 😣💔 but there was a gestational sac and a yolk sac. Hcg was 3,000 ish she said. (Couldn't even find an exact number in the paperwork they gave me.) The ultrasound paperwork was just some paragraphs(with so many grammatical errors I might add). They told me I could get pics if I came back in 3 days 😩🙁 so whatever they finally released me around noon. Definitely felt like they thought I wasted their time. I'm obviously a ftm, I'm sick af, and pregnant and have not seen a doctor, not to mention my occasional chest pain so SORRY for inconveniencing your life and asking for help from a doctor since I didn't go to fucking medical school nor ever been pregnant. 😤😤😤😤😡😡 fucking hospital staff these days need a lesson in customer service. Yes ur job is important, yes you know more than me, that why I'm there. Do ur job, and I'll be out of ur hair in no time, and ur hospital won't get yet another bad review. Sorry for the rant but I had to vent. 😧

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I get that it's nonemergent, but I feel like being resentful towards the patient and giving attitude isn't gonna make it better. If anything I'd be like a cold? Oh don't worry you'll be outta here in no time! Acting like my concerns aren't valid just makes an already sick person feel more like shit. 😖😖 and you represent your hospital, customer service should be a priority like anything else.