Infection in seman sample?

Jessie • Stay at home Mom to a wonderful daughter. Married to my best friend. After 4 years TTC 4 rounds of IVF proud twin boy mama. Loving life each day as it comes.

My good friend who her and her husband have been TTC just found out that he has 0% normal sperm. And there was a infection present but not from a STD. Would they still be able to get pregnant. Can the urologist help them?