Job advice?

Now, I don't want any rude comments, just some friendly advice!

I currently work at a job that pays well! The benefits are good there. Now, the job isn't at all what I thought it would be. My coworkers are friendly and all, but I literally sit at a desk & talk on the phone all day. I'm not happy there. And if the customer is angry & cussing we're supposed to just sit there & take it. The only time we're able to transfer them is if they start cussing at us personally. Like callin us names or making threats. Even then, we have to just transfer it to a group called escalations. Now, at this place I'm still in training. After training I will be working 10:30-7 everyday and won't be able to switch that schedule for about another year. Even then, it's not guaranteed I could switch a shift.

Now I have an interview coming up for another job. I'm not sure what the pay is, but it won't be much less than what I'm making now. It's four blocks away from my doctors office & closer to my house than my current job. But it's housekeeping. I'd be cleaning about 17 rooms. It wouldn't be an issue for me. I actually enjoy cleaning and I used to volunteer at this place so it's not something I've never done before. And the schedule works perfectly for me. The same place I'd be working also has a CNA program where they pay you to take the classes and you're also guaranteed a job there as a CNA after the four week course. The classes would start about an hour after my shift ends, but I wouldn't be able to take those classes if I stay at my current job- and it's something I'd really like to do.

I also let them know that I'm pregnant just to make sure they'd be able to work with me once I get farther in my pregnancy & wont be able to pick up heavy stuff or be around certain chemicals if the doctor sets restrictions. And also to make sure they'll work with me on my schedule for my appointments since the office is only open during the hours I'd be working (at either job) This job sounds great.

Is it a bad idea to switch, as long as the pay is good & I'll still get good benefits for the baby?

I really want to but I would like the advice of other people. My boyfriend says he wants me to pick whichever I'll be happiest at and won't be too stressed. (Obviously there will be some stress no matter where I'm working. But at my current job I cry when I get home and I'm super stressed & upset the entire time I'm there. I've actually excused myself to the bathroom a few times and cried while being there.)