I need to rant about this, because it has been driving me up the wall for two months.

My husband and I found this broker by going to see a house they had listed. We didn’t have our own agent yet, but were willing to try out one of this broker’s agents while also seeing this house.

At first we liked her, but were a little miffed that she knew nothing about the house she had listed. Basic questions about the house were met with “I’ll have to ask.” Every single time.

But we liked the house. Its was the right size, great layout, and best of all a giant kitchen with big walk in pantry for me to play in. Also 6 acres of land with a spring fed pond for my husband to play on. Perfect for starting a family which is our goal.

So we schedule to see it a second time to walk the property line. Again she deflects our questions, but we like it so we make an offer contingent on a good home inspection. We then also agree to let the broker the agent works for list our house for sale. It’s in a hot market area so both we and the broker knew it would sale fast. The only reason we didn’t sell by owner is because both of us work full time and couldn’t be available to do showings of the house and honestly didn’t want to even if we could,

All seems to be going well. Our house literally sales within 8 hours of the listing going live, which we did not expect. But it was an offer of full asking price plus closing costs so we could not turn that down.

Next day we get the inspection report on the new house and it is bad. Really really bad.

Black mold under the house, outside the house, in the interior walls, and airborne inside as well. The seller had been painting over it for 10+ years. Also major hvac and plumbing issues. The house was not safe to be inside, much less live in and altogether the repairs were estimated to be 50 grand on the low end. Seller would not come down on price or repair, so we backed out.

Well when we backed out the agent got pissed off at us. Rather than respect our decision and start showing us other homes, she instead kept trying to talk us into buying the house anyway. Her way of talking to us got more and more rude and insulting.

The broker ended up calling me a week later when the agent finally got around to turning in the termination paper on the offer when she figured we wouldn’t change our minds.

The broker also tried to talk me into buying this unlivable house at full price. At one point she flat out told me that the black mold “wasn’t as big of a deal as you are making it it to be.”

I informed her she should seriously educate herself on the subject and that I was now to the point where I wanted to go to a new buyer agent. She asked for a second chance and would handle it herself so I stupidly agreed because we wouldn’t close on our house being sold for another few weeks and I wanted that to go smoothly.

Well she starts sending me listing. Listing that are nothing like what I told her we were looking for. Half the square footage we want, in neighborhoods with no acreage, sold as is run down shack conditions, or straight up not even in the area we want to live in.

I inform her of this and she keeps doing it. She just can’t be bothered to actually try to show us something we would actually want. We want acreage, no neighborhood, and little to no need of repairs/renovations on our end. We have a pretty good budget and everything she suggested was a third of it. I like the idea of staying under budget, but not if it means we are buying a house that needs to be bulldozed even though it is priced for land with a house.

I put up with this for weeks, then the closing comes. Broker doesn’t show up and doesn’t bother to call me that day or 3 days after to even see how the closing went. Honestly it was awkward because the buyer’s agent was there with the buyer and they had questions I didn’t know how to answer but the broker should have know. In the end it worked out, but we felt snubbed and unappreciated.

Today I sent her an email explaining that I wanted to end our business relationship with her as our buyer agent and why. I was polite, but to the point and gave specific reasons why.

Apparently she didn’t appreciate it and is refusing to send the paperwork for me to sign in order to terminate our contract to use her as a buyer agent. Until I sign that it is illegal in our state for me to use a new agent.

I don’t know what to do but I am pissed and all I want to do is actually be able to go see a house I would actually want to buy. She hasn’t shown us a single one since we backed out of the contract to buy a month ago and I’ve given her multiple opportunities to correct these problems. I have no clue what to do at this point.

*edit*

To clarify she is the broker so she runs this real estate agency. I’ve called the office but no one will send me these papers because she is their boss and telling them not to. There is no one over her.

But I will try my luck with the association of realtors. If the threat of going to them doesn’t get her motivated to let me get on with my life then maybe they can at least help out.

Thanks for the advise everyone. I mostly came here to rant and get it off my chest, but I’m extremely glad I ended up with some really good advice!