Ovulation Wrong in Glow App

Good morning all! Quick question, does anyone else’s app show their ovulation time (prediction) wrong on their calendar? Mine shows that I start ovulating almost 2 1/2 weeks after my period. I took an ovulation test and I started ovulating on the 11th day of my cycle. I even asked my doctor and she said it’s completely wrong and off. Anyone know how to change/fix it so it shows the correct time I’m supposed to be ovulating?